Micro Connections

I’m a bit of a runner and on weekends I enjoy a longer run.  This summer my runs have been along an abandoned railway trail that runs through farmer’s fields, bush and forest between Manotick and Osgoode.  My runs are what runner’s call “out and backs”.  That’s code for you run to a point and return along the same way – as opposed to a circuit.  It’s a beautiful trail.  That path gets used by dog walkers, bikers and runners.  Some are out for a leisurely walk; others are pedaling hard enjoying a vigorous workout.  But I always enjoy seeing another runner on the trail.  Often, because it’s an out and back, I will pass someone twice doing the same thing.

Photo by Jenny Hill, Unsplash.com

It’s my goal that I say hi to everyone that is traveling towards me and who I pass.  My greeting is sometimes a clear “good morning” and other times it’s a weary wave with one hand.   The other thing is that I don’t wear my glasses, so who or what is approaching me in not always immediately clear.  

Last Sunday on my long run I passed a young man who was running at a significant pace.  He looked like he was in shape with big strong legs.  He was running faster than me for sure.  I gave him a wave and I got a wave in return.  I wondered, was he out for a long run?  If he can keep up that pace that’s impressive.  Maybe it was just a short quick run – not so impressive, but better than me.  Thoughts running through my mind.

On the return portion of my run, I was thinking about the young spry lad.  Would I see him again on his return or was he home by now?  Well, it was quite a while into my return that I decided he was home and I wouldn’t be seeing him again today.  When out of my blurry vision the young lad appears, still with a very good pace.  I was pushing myself by now, heart rate up, breathing laboured, so I didn’t trust my voice, but I wanted to give him some encouragement and so I clapped my hands as he was approaching.  Just as we pass, he says clearly “good running!”.

All of a sudden, like a shot of friendly adrenalin, energy runs into my legs and my whole body. It’s similar to the sensation when your hair stands on end.  I’m shocked at how my body responded to his encouragement.  I straightened up and my legs felt light again.  As I ran on, I wondered if he experienced something similar to my cheer? 

As I think about this, I can clearly remember who and when someone gave me a word of encouragement while running these trails.  These short little connections I’ve had with people I don’t know.  They put gas in my tank.  Amazing.

Julianne Holt-Lunstad (Professor of Psychology and Neuroscience, Brigham Young University) has done some research around what factors in our lives contribute to longer life expectancy.  Here is some of what she found:

Light predictors:  clean air, hypertension treated, lean and not overweight, exercise

Moderate predictors:  cardiac rehab, taking the flu vaccine, quit smoking or boozing.

High predictors:  close relationships, (this was the highest) was social interactions.

Social interactions are defined as the quick interactions we have with people we know and don’t know all throughout our day.  Do you say “hi” to the coffee barista taking a quick interest in their life?  The person who checks your groceries, the people you pass as you walk in your neighbourhood?  Those who have these types of social interactions are people who tend to live longer.

We have such an advantage with our Christian faith.  Built into and throughout it is this encouragement to connect.  We are exhorted and empowered to love people – even our enemies.  I know it’s more of a challenge during the COVID season, but it seems all the more relevant.  Let’s look for those opportunities for little, quick interactions.

And let us consider how we may spur one another on toward love and good deeds, not giving up meeting together, as some are in the habit of doing, but encouraging one another—and all the more as you see the Day approaching.  Hebrews 10:24-25

Trader Joe’s

Ok let me tell you a little story.

As a family, we are always curious about new businesses and entrepreneurial activity. I’m also a podcast listener and recently we were listening to one of my favorite shows called Freakonomics Radio. It was all about a grocery store chain called Trader Joe’s.  I’m sure many of you have heard of them. We’ve never been in one. 

Here’s how the podcast started.

STEPHEN DUBNER (the host of the show): Shark Tank, if you don’t know, is the TV show where people pitch business ideas to famous investors.

ROBERTO: You might be Mark Cuban or Mr. Wonderful. You’re trying to decide, would you invest?

STEPHEN DUBNER:And that is Michael Roberto. He’s a business professor at Bryant University, formerly of the Harvard Business School. There’s one lecture he likes to start by giving his students this fictional Shark Tank pitch.

ROBERTO: “I’d like to open a new kind of grocery store. We’re not going to have any branded items. It’s all going to be private label. We’re going to have no television advertising and no social media whatsoever. We’re never going to have anything on sale. We’re not going to accept coupons. We’ll have no loyalty card. We won’t have a circular that appears in the Sunday newspaper. We’ll have no self-checkout. We won’t have wide aisles or big parking lots. Would you invest in my company?”

STEPHEN DUBNER:And of course you’re supposed to think, “There is no way I’d invest in that company. That sounds like the stupidest company ever.”

ROBERTO: And, of course, you get a lot of consternation.

STEPHEN DUBNER:That’s when Roberto reveals that not only does such a grocery store already exist, but they’re crushing the competition.

And of course, they are talking about Trader Joe’s. Here’s the link to the whole podcast if you’d like to listen to it.  

We were recently in South Carolina after March break heading home, when we decided we wanted to find a Trader Joe’s to explore, and find out if they are really as good as all this hype. They weren’t very many choices, but there was one just outside of Richmond, Virginia, and so we decided to head for it. The store was just slightly out of the way our way home. We made it there within half an hour of closing.

Once we were inside and started walking around I stopped to talk to one of the gentleman stocking shelves (Adam) and mentioned to him that this was the first time we’ve been to Trader Joe’s; that we actually live in Canada and that we drove out of our way just to drop in at the store.  Did Adam have any recommendations for us?

Well, Adam said, “just give me one second,” and got rid of the stuff that he was stocking and disappeared around the aisle. He was soon back with three really nice reusable grocery bags that he said were a gift to us. Wow!! Now he was prepared to show us around; and show us around he did for about the next 15 to 20 minutes. We walked all around the store picking up this and that from their fairly small, limited item store while Adam shared passionately what he liked or knew others really liked. The vast majority of the items were branded under the Trader Joe’s brand.

It was so much fun and we were obviously rookies. The other shoppers gave us little knowing smiles as moved back and forth.

One of the things I heard from the podcast was that the store intentionally stocks the shelves during the day because they want their staff to interact with customers. When I asked Adam about this he confirmed it, and indicated his primary job was talking to us and secondary was stocking shelves. I asked him how long he had worked for Trader Joe’s and he replied 8 years. He gushed about how well he had been treated and how he loved being part of the team there.

When we figured we were done, Adam put one last item into our basket and said, “this one’s on me” and crossed out the barcode so that it wouldn’t scan. It was a gift from him to us. What kind of business it this?? There was another lady employee there who wanted us to taste one of her favourite spices, and so she crossed out the barcode on it. This too was a gift. I’m thinking, they give their stock staff allowances to give away items!

It was just so much fun. By the time we checked out with $140 USD worth of items, we were fans and we had yet to taste a single thing. 

We have since started trying their products, and are enjoying them too. 

Trader Joe’s is a great example of what can happen when we buck the trends, and get personal. We’ll be back.